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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William lee Rivers jr

July 22, 2026

5  out of  5
rating by William lee Rivers jr
"Great experience nice people love her service Jennifer"
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SilverLight Photo Co.

July 21, 2026

5  out of  5
rating by SilverLight Photo Co.
"Everybody I talk to here is super reasonable and just seem like real people (no high pressure sales, or anything like that)"
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clncaa quintero

July 19, 2026

5  out of  5
rating by clncaa quintero
"return calls in atimely manner, staff very professional to deal with"
We responded:
"Lydia thanks for the review, we appreciate it. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Irina A

July 17, 2026

5  out of  5
rating by Irina A
"We’ve been with State Farm for many years, and this Burien office has consistently provided outstanding service. Leslie has been incredible, always going above and beyond, especially as our small business has grown and our insurance needs have become more complex.

From commercial vehicles and equipment to liability, property, and specialty coverages, Leslie takes the time to tailor our policies to fit our needs and budget. She has also simplified both our personal and business insurance, making everything much easier to understand and manage.

Whether I reach out by phone, email, or text, we always receive prompt, knowledgeable, and friendly service. It’s rare to find that level of consistency year after year.

Even though we now live in West Seattle, it’s absolutely worth the drive to Burien because we know we’re in great hands. If you’re tired of constantly shopping for insurance or dealing with unpredictable service, I highly recommend this office. They truly care about their clients and have earned our trust for years. Best insurance office around!"
We responded:
"Irina, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Cece Laing

July 11, 2026

5  out of  5
rating by Cece Laing
"Daisy and Jessica helped me find a much lower rate - and I work in insurance myself! I couldn’t find anything under $800/month with the coverage I wanted, but these two made it happen. They kept the process quick, simple, and stress-free while finding me the best price. Highly recommend working with them!"
We responded:
"Cecilia, from our entire team we can't thank you enough for your business and taking the time to acknowledge our team, Brett Bakken Insurance Agency, State Farm Burien, Washington"
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meharry micheal

July 10, 2026

5  out of  5
rating by meharry micheal
"Very great service start to finish and they communicate very well, answer all quitions I had and walked me through step by step. Realy apriciated keep up the good work"
We responded:
"Meharry, thank you for your review, all 10 of us work as a team at the Brett Bakken Insurance Agency Inc in Burien and appreciate it so much. "
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gina bentley

July 9, 2026

5  out of  5
rating by gina bentley
"Florencio was so sweet and patient! Great customer service!"
We responded:
"Gina, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Mindy McClean

July 8, 2026

5  out of  5
rating by Mindy McClean
"Jennifer at Brett Bakken’s State Farm office was so helpful and made what was a stressful situation easy for us. Her knowledge of the insurance industry made us feel we were in the right hands, and we sure appreciated all her efforts on our behalf."
We responded:
"Mindy, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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M J Croyle

June 22, 2026

5  out of  5
rating by M J Croyle
"This State Farm agency provides an outstanding customer service experience from start to finish. Every agent I have worked with has been professional, polite, courteous and genuinely interested in helping me find the right coverage for my needs. They took the time to answer all of my questions thoroughly, explain policy details in a way that is easy to understand and make sure I feel confident about my insurance decisions.

What impressed me most is how hard the team works to find the best rates possible without sacrificing quality coverage. They are knowledgeable, responsive and always willing to go the extra mile to assist their customers.

I recently switched from another insurance carrier and the difference has been remarkable. After comparing multiple options, State Farm was able to offer me some of the most competitive rates I found in the Seattle area. Not only am I saving money but I also feel much better knowing I have a reliable agency behind me that truly values its customers.

If you’re looking for an insurance agency that combines exceptional customer service, professionalism and affordable rates, I would highly recommend this State Farm office. My experience has been excellent and I couldn’t be happier with my decision to switch."
We responded:
"Michael, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Josie Hufana

June 12, 2026

5  out of  5
rating by Josie Hufana
"Great experience. Angel was very quick in responding, very helpful, and answered my questions."
We responded:
"Josie, from our entire team we can't thank you enough for your business and taking the time to acknowledge our team, Brett Bakken Insurance Agency, State Farm Burien, Washington"
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anthony harding

June 11, 2026

5  out of  5
rating by anthony harding
"I've been with State farm for quite a while and they have always been kind and friendly on the phone and eager to help me with all of my questions. I've had two kids going through driving and they have really helped with all of my concerns."
We responded:
"Anthony, thank you for your review, all 10 of us work as a team at the Brett Bakken Insurance Agency Inc in Burien and appreciate it so much. "
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Frances Berge

June 4, 2026

5  out of  5
rating by Frances Berge
"I worked with Carina Aceo Padilla to set up my renters insurance. She was easy to work with, answered all my questions, understood my needs all while being pleasant and professional. This is a great agency!"
We responded:
"Frances, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Gibson Guadalupe

June 3, 2026

5  out of  5
rating by Gibson Guadalupe
"Thank you Jennifer you’re gorgeous, and was very helpful and nice!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brett Bakken’s Team. "
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Joe

June 3, 2026

5  out of  5
rating by Joe
"Pleased doing business and the prices are good"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brett Bakken’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Burien ."
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William Ogle

May 26, 2026

5  out of  5
rating by William Ogle
"We prompt and complete quote on both home and auto policies. A very pleasant experience."
We responded:
"William, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Frank Nenninger

May 16, 2026

5  out of  5
rating by Frank Nenninger
"Jennifer really took the time to answer all of my questions and they worked diligently to customize my final quote to my needs. I really appreciate her professionalism and positive attitude!"
We responded:
"Frank, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Abdiaziz Ali

May 12, 2026

5  out of  5
rating by Abdiaziz Ali
"It was great service good time good people as well thank you so much"
We responded:
"Abdiaziz, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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KABI SUBBA

May 8, 2026

5  out of  5
rating by KABI SUBBA
"Thank you for everything"
We responded:
"Kabi, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Victoria Appleton

May 1, 2026

5  out of  5
rating by Victoria Appleton
"The agent is very friendly and knowlegeable, she explained the policy in detailed."
We responded:
"Victoria, thank you, we're grateful and we love what we do. Brett Bakken Insurance Agency Inc in Burien, Washington. "
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Fiesel Hidalgo

April 29, 2026

5  out of  5
rating by Fiesel Hidalgo
"Great service"
We responded:
"Fiesel, thank you for your review, all 10 of us work as a team at the Brett Bakken Insurance Agency Inc in Burien and appreciate it so much. "
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BENJAMIN HAMMONTREE

April 24, 2026

5  out of  5
rating by BENJAMIN HAMMONTREE
"The lady I spoke with was just amazing. She took me right through a simple process. It seemed like only took maybe 10 minutes. I have insurance now and I’ve been kind of looking around and getting all kinds of text messages and emails from everybody else and then they put you through process of holy moly. I highly recommend amazing.

Plus my two boxers if they ride in the truck with me, they are protected. Now that’s love and the love of the insurance company."
We responded:
"Benjamin, we appreciate your business and your online review. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Christin Shasteen

April 21, 2026

5  out of  5
rating by Christin Shasteen
"Best customer service and support I have ever had with a company. Everyone is always so friendly, helpful, and knowledgeable. Best rates too!"
We responded:
"Christin, thanks for the review, we appreciate it. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Enrique v

April 17, 2026

5  out of  5
rating by Enrique v
"La señorita Florencia muy amable y muy profesional."
We responded:
"Enrique, apreciamos su reseña en línea y apreciamos su negocio. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Genene Lema

April 17, 2026

5  out of  5
rating by Genene Lema
"Very good customer service and they very helpful.Thank you again"
We responded:
"Genene, from our entire team we can't thank you enough for your business and taking the time to acknowledge our team, Brett Bakken Insurance Agency, State Farm Burien, Washington"
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Ibrahim Abdi

April 14, 2026

5  out of  5
rating by Ibrahim Abdi
"I have had a fantastic experience with Jennifer Vera Mendoza, she was very helpful and professional she helped me out with my questions and answers and helped me get through the process of getting my insurance, very grateful to joining I would recommend to anyone who has interest to get a new insurance."
We responded:
"Ibrahim, thank you, we're grateful and we love what we do. Brett Bakken Insurance Agency Inc in Burien, Washington. "